Captivate Puffer

FAQ

You have the right to return your order within 14 days of delivery, in accordance with EU consumer law.

Items must be unused, unworn, and in their original condition, with all tags and packaging intact.

Once we receive and inspect your return, your refund will be issued to the original payment method within a few business days.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

To initiate a return, please contact us at info@fastbranded.com

Orders are typically processed within 1–2 business days.

Once shipped, delivery usually takes 3–7 business days, depending on your location.

You’ll receive a shipping confirmation email with tracking details as soon as your order is on the way.

Shipping costs are calculated at checkout based on your location and order size.

Any applicable shipping fees will be shown clearly before you complete your purchase.

Our team works diligently to discover and source genuine, authentic products directly from trusted suppliers and verified partners. We carefully vet every item to ensure it meets our quality and authenticity standards before it reaches you.

By leveraging strong sourcing relationships and smart buying strategies, we’re able to secure premium products at a fraction of the typical retail price — allowing you to enjoy authentic, high-quality pieces without paying premium markups.

Your trust matters to us, and authenticity is never compromised.